How do I get access to propelo™?

Fill in your details in the ‘Contact Us’ form here and the team at propelo will assist you in setting up an account.

How much does it cost to use propelo™?

Billing arrangements are tailored to your needs based on how you want to use propelo.

Once you have submitted a ‘Contact Us’ form the team will contact you with an estimated quote.

Do I need to write my own message content in propelo™?

It’s up to you.

The platform is fully adaptable to your own content. To get the most out of propelo, we recommend tailoring your program or project with your own message content. But we do offer evidence-based templates that can be used as a starting point.

Using propelo, you can personalise messages by entering data specific to your client. Examples of things you could tailor to include the client’s:

  • name
  • contact person within your program or service
  • family members’ names
  • health goals
  • identified barriers to achieving goals
  • prescribed activities
  • appointment reminders

Remember that on top of tailoring content, propelo also allows you to personalise the timing and number of messages sent to your clients.

Do you offer technical support for using propelo™?


All propelo users have access to:

  • 8 x instructional video guides are accessible once you have registered to use propelo™, and
  • A written User Guide

We can also offer some technical support during program set-up and on an on-going basis.

What kind of reports can I generate from propelo™?

Summary reports can be generated at the project level and the client level to summarise message data.

Is my client data stored safely in propelo™?

Absolutely. Your client data is stored in password-protected databases.

How does propelo™ actually send the text messages?

propelo uses a gateway service provider called ‘MessageMedia’ to send and receive the text messages. The propelo team manage all communications with the gateway provider to insure our platform is streamlined and easy to use.

Can propelo™ send other type of messages?


propelo can send SMS (text messages), MMS, emails and text to voice messages. Contact us for more information on how we can help you.